This revised manual seeks to reaffirm international standards and best practices as well as incorporate the main objectives of the Protocol of Cooperation on Voluntary and Sustainable Return and updated Returns Policies promulgated by the PISG on 24 May 2006. The updated polices attempt to simplify and streamline the steps for return and the delivery of social services for returnees, increase IDPs/refugees access to assistance for returning to Kosovo, improve protection mechanisms for minority returnees to ensure nondiscrimination, and incorporate return needs and concerns in municipal and central development and budget planning.

July 2006

The document is available for download here.